FAQ-Delivery and assembly
How do I receive my bike, when it's ready? |
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What is the duration of your assembly time? |
Our assembly time is usually 15 - 30 days. However, we do not guarantee this, as delivery bottlenecks or delivery problems on the part of suppliers over which we have no influence can always occur.If there is a foreseeable delay in delivery, we will inform you immediately. |
What are the shipping costs? |
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What are your regular delivery times within Germany and what are the delivery times outside Germany? |
Within Germany we deliver within 3 - 5 days. Outside the EU, it can take considerably longer. You can find more detailed information here: see AGB 16. Delivery times https://www.storck-bikes.com/de/conditions. |
Where does your shipping offer go? |
We deliver worldwide to the following countries (except for e-bikes)
If your country is not listed, you are welcome to contact us and we will check whether shipping to your delivery address is possible and what the costs would be. |
We do not deliver to the following countries, as we have a partner here |
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