FAQ
FAQ – Frequently asked questions
Do you have a question? In our FAQ we try to answer every one of them. We regularly update our FAQ to improve our customer service.
Is the answer of one of your questions missing? Please e-mail us to: shop@storck-bikes.com
Our team will take care of your question as soon as possible.
Questions and answers by topic
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All about our bikes | ![]() |
Warranty |
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E-Bikes | ![]() |
Webshop/ Order |
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Return/ Complaint/ Service | ![]() |
Stores |
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Delivery and assembly | ![]() |
Bicycle Leasing |
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FAQ Cyklaer - Help Center | ![]() |
Information for UK customers |
Disclaimer: All work carried out on your bike is at your own risk. In case of doubt, you should bring or send your bike to STORCK. STORCK accepts no responsibility or liability for the contents of this FAQ.