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Right of Withdrawal

Revocation instruction


Consumers have the following right of withdrawal:

Right of withdrawal 
You have the right to revoke this contract within 14 days without giving reasons.

The revocation period is 14 days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods.

In order to exercise your right of revocation, you must
Storck Bicycle GmbH
Rudolfstr. 1     
65510 Idstein

Fax: +49 6126 9536-111
Email: shop[at] by means of a unique statement

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this Agreement. You can use the attached sample revocation form for this purpose, which is, however, not mandatory. 

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of the revocation 
If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than the additional charges arising from your choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notice of your revocation of this Agreement. For this refund we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Our shipping packaging is also suitable for return shipments. Please contact our service department before returning the goods. Our service will coordinate the return of the goods with you or arrange for them to be collected.

All costs incurred in connection with the return will not be reimbursed. When returning goods from third countries, you bear the direct costs and customs clearance of the goods.

You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for checking their condition, properties and functionality.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods to Storck Bicycle GmbH, Rudolfstr. 1, 65510 Idstein, Germany immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest.
or to hand them over in one of our stores in Germany. The deadline is met if you dispatch or hand over the goods before the expiry of the 14-day deadline.

Special notes 
If you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both agreements form an economic unit. This is to be assumed in particular if we are at the same time your lender or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect or when the goods are returned, your lender shall enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the object of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you wish to avoid a contractual obligation as far as possible, make use of your right of revocation and also revoke the loan agreement if you also have a right of revocation for it.

The right of revocation does not apply to the following contracts:

Contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Contracts for the supply of goods which may spoil quickly or whose expiry date would be rapidly exceeded.
Contracts for the delivery of sealed goods which, for health or hygiene reasons, are not suitable for return if their seal has been removed after delivery.
Contracts for the delivery of goods, if these have been inseparably mixed with other goods after delivery due to their nature.
Contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

Cancellation form

If you want to cancel the contract, please fill out this form and send it back.


Revocation form

If you want to cancel the contract, please fill out this form and send it back.

To Storck Bicycle GmbH

Storck Bicycle GmbH

Rudolfstr. 1

65510 Idstein


Phone: +49 6126 9536-0

Fax: +49 6126 9536-111

Email: shop[at] Herewith cancel


I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*):


Ordered on (*)/received on (*):

Name of the consumer(s):


Address of the consumer(s):



Signature of consumer(s) (only for paper notifications):



Date * Not applicable


please delete if not applicable