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Privacy Notice

Privacy Protection

Name and contact details of the controller according to Article 4 (7) GDPR

Storck Bicycle GmbH
Rudolfstrasse 1 
D–65510 Idstein

Phone: +49 6126-9536-0 

Fax: +49 6126-9536-111

E-mail: info(at)storck-bicycle.de

Representative
Ralf Helbing
Storck Bicycle GmbH
Rudolfstr. 1
65510 Idstein
Tel: 06126.9536.0
r.helbing(at)storck-bicycle.de


Security and Protection of Your Personal Data

We are fully committed to the confidentiality of the personal data you provide and to protecting them against unauthorized access. That is why we apply utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a privately held company we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz -- BDSG). We have taken technical and organizational measures to ensure that we as well as our external service providers comply with these data protection rules.

Definition of Terms

Legislation requires personal data to be processed lawfully, fairly and in manner that is transparent to the data subject. (“Lawfulness, Fair Processing in Good Faith, Transparency”). To ensure this, we are informing you in detail about the individual legal definitions of terms being used in this Privacy Protection Statement as well.

1. Personal Data

“Personal data” means any information relating to an identified or identifiable natural person (hereafter referred to as “data subject”); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

2. Processing

“Processing” means any operation or set of operations which is performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

3. Restriction of Processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

4. Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

5. Pseudonymization

“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

6. Filing System

“Filing system” means any structured set of personal data which are accessible according to specific criteria, whether centralized, decentralized or dispersed on a functional or geographical basis.

7. Controller

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

8. Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller

9. Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

10. Third Party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

11. Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
 

Lawfulness of Processing

Processing of personal data is only legitimate if a lawful basis exists for such processing. According to Article 6 (1) (a-f), GDPR, in particular, one of the following can be a lawful basis:

  1. The data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  2. Processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. Processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. Processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  5. Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
     

Information about the Collection of Personal Data

(1) Below we will inform you about the collection of personal data when you use our website. Personal data, for example, are name, email addresses, user behavior.

(2) When you contact us by email or via a contact form we will store the data you communicate (your email address, and your name and phone number, where applicable) in order to respond to your questions. We will delete the data generated in this context after storage is no longer necessary or will restrict processing where legal retention requirements exist.

Collection of Personal Data when Visiting our Website

When visiting our website strictly for informative purposes, in other words when you do not register or otherwise communicate information to us, we will only collect the personal data your browser transmits to our server. When you view our website we will only collect the data below which we require for technical reasons in order to display our website to you and to ensure stability and security (the lawful basis is Article 6 (1) (f), GDPR):

  • IP address
  • Date and time of request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of request (specific page)
  • Access status/HTTP status code
  • Respective data volume transmitted
  • Website from which the request emanates
  • Browser
  • Operating system and its surface
  • Language and version of browser software

Use of Cookies

(1) In addition to the data listed above, cookies will be stored on your computer when using our website. Cookies are small text files stored on your hard disk, allocated to the browser you use, through which certain information is sent to the party that sets the cookie. Cookies are unable to execute any programs or transmit viruses to your computer. They serve to enhance the overall user-friendliness and efficiency of the internet offering.

(2) This website uses the following types of cookies whose scope and operation are explained below:

  • Transient cookies (see a) below)
  • Persistent cookies (see b) below)

 

  1. Transient cookies are automatically deleted when you close your browser. In particular, they include session cookies. Session cookies store a so-called session ID with which various requests by your browser can be allocated to the joint session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
  2. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete cookies in the security settings of your browser at any time.
  3. You can configure your browser settings as desired and, for instance, refuse to accept third-party cookies or all cookies. Third-party cookies are cookies set by a third party, in other words not by the website you are currently visiting. We would like to point out that by deactivating cookies you may not be able to use all of the functions/features of this website.
  4. We use cookies in order to be able to identify you for subsequent visits in the event that you have an account with us. Otherwise you would have to log in each time you visit us again.
     

Other Functions/Features and Offerings of our Website

(1) In addition to strictly informative usage of our website, we offer various services you may use if you are interested in doing so. For this purpose, you will typically have to provide additional personal details that we will use to deliver the respective service and to which the aforementioned data processing principles apply.

(2) To some extent, we use external service providers to process your data. These providers have been carefully selected and contracted by us, are bound to compliance with our instructions, and are subject to regular monitoring.

(3) Furthermore, we may transfer your personal data to third parties in the event that participation in special promotions, prize-winning contests, contracts or similar services are offered by us jointly with partners. You will receive further details upon providing your personal data at the bottom of the description of the respective offering.

(4) In the event that our service providers or partners reside in a state outside of the European Economic Area (EEA) we will inform you about the consequences of this circumstance in the description of the offering.

Children

Our offering principally addresses adults. Persons under the age of 18 should not transmit any personal data to us without the consent of a parent or legal guardian.  

Rights of the Data Subject

(1) Withdrawal of Consent

Where the processing of the personal data is based on your previously provided consent, you will have the right, at any time, to withdraw your consent. The withdrawal of your consent will not affect the lawfulness of the processing that has occurred based on your consent before you withdrew your consent.

Please feel free to contact us at any time to exercise your withdrawal right.

(2) Right of Access

You have the right to obtain from us as the controller confirmation as to whether or not we process personal data concerning you. You may obtain this confirmation at any time using the contact details above.

(3) Right to Information

Provided that personal data concerning you are processed by us you may obtain information at any time about these personal data and about the following particulars:

  1. The purposes of the processing;
  2. The categories of the personal data being processed;
  3. The recipients or categories of recipients to whom the personal data have been or are yet to be transferred, including but not limited to recipients in third countries or to international organizations;
  4. Where possible, the planned period for which the personal data will be stored or, where this is not possible, the criteria for establishing this period;
  5. The existence of a right to rectification or erasure of the personal data concerning you or to restriction of processing or the right object to this processing;
  6. The existence of a right to lodge a complaint with a supervisory authority;
  7. Where the personal data are not collected from the data subject, all available information about the origin of the data;
  8. The existence of automated decision-making including profiling pursuant to Article 22 (1 and 4) GDPR and – at least in such cases – meaningful information about the logic involved as well as the scope and the effects pursued by such processing on the data subject.

Where personal data are transferred to a third country or to an international organization you have the right to be informed about appropriate safeguards in conjunction with such transfer according to Article 46 GDPR. We will provide a copy of the personal data that are subject to such processing. For any additional copies you may request as a data subject we will be entitled to charge a reasonable fee based on the administrative costs incurred. If you submit the request electronically the information will be provided in a commonly used electronic format unless specified otherwise. The right to obtain a copy according to paragraph 3 must not infringe upon the rights and freedoms of others.

 

(4) Right to Rectification   

You have the right to require us to rectify without undue delay any incorrect personal data concerning you. In consideration of the processing purposes, you have the right to obtain from us the completion of incomplete personal data – also by means of a supplementary declaration.

 

(5) Right to Erasure (“Right to Be Forgotten”)

You have the right to obtain from us as the controller the erasure of personal data concerning you and we have the obligation to erase personal data without undue delay where one of the following grounds apply:

  1. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  2. The data subject withdraws consent on which processing is based according to Article (6) (a) or Article 9 (2) (a) GDPR and where there is no other legal ground for the processing.
  3. The data subject objects to processing pursuant to Article 21 (1) GDPR and no overriding legitimate grounds for the processing, or the data subject objects to processing pursuant to Article 21 (2) GDPR.
  4. The personal data have been unlawfully processed.
  5. The personal data have to be erased for compliance with a legal obligation in Union law or Member State law to which the controller is subject.
  6. The personal data have been collected in relation to the offer of information society services referred to in Article 8 (1) GDPR.

Where the controller has made the personal data public and is obliged pursuant to paragraph 1 to erase the personal data, the controller, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure (“right to be forgotten”) shall not apply to the extent that processing is necessary:

  • For exercising the right of freedom of expression and information;
  • For compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • For reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9 (2) as well as Article 9 (3) GDPR;
  • For archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89 (1) in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • For the establishment, exercise or defense of legal claims.

 

(6)  Right to Restriction of processing

You have the right to obtain from us as the controller the restriction of processing of personal data concerning you and we have the obligation to restrict the processing of personal data where one of the following applies:

  1. The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
  2. The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
  3. The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims, or
  4. The data subject has objected to processing pursuant to Article 21 (1) pending the verification whether the legitimate grounds of the controller override those of the data subject. 

Where processing has been restricted under the grounds stated above, such personal data shall, with the exception of storage, only be processed with the data subject’s consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, you as the data subject may contact us at any time using the contact details above.

 

(7) Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  1. The processing is based on consent pursuant to point (a) of Article 6 (1) or point (a) of Article 9 (2) or on a contract pursuant to point (b) of Article 6 (1) GDPR and;
  2. The processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall be without prejudice to the right to erasure (“right to be forgotten”). That right shall not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

 

(8) Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6 (1) GDPR, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.

Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to Article 89 (1), you have the right, on grounds relating to your particular situation, to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You may exercise your right to object at any time by contacting us as the respective controller.

 

(9) Automated Individual Decision-Making, Including Profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly affects you. This shall not apply if the decision:

  1. Is necessary for entering into, or performance of, a contract between the data subject and a data controller,
  2. Is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
  3. Is based on the data subject’s explicit consent.

The data controller shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

The data subject may exercise this right at any time by contacting the respective controller.

 

(10) Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes this Regulation.

 

(11) Right to an Effective Judicial Remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77, you have the right to an effective judicial remedy where you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in non-compliance with this Regulation. 

Use of Google Analytics

(1) This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.

(2) The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.

 

 

(5) We use Google Analytics to analyze and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user via the statistics obtained. For the exceptional cases in which personal data are transferred to the United States, Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 (1) (f) GDPR.

(6) Third party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms and conditions: www.google.com/analytics/terms/de.html, Privacy Policy: www.google.com/intl/de/analytics/learn/privacy.html, and Privacy Policy: www.google.de/intl/de/policies/privacy.

(7) This website also uses Google Analytics for a device-independent analysis of visitor flows that is carried out via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Integration of Google Maps

(1) On this website we use the offer of Google Maps. This allows us to display interactive maps directly on the website and enables you to conveniently use the map function.

(2) By visiting the website, Google receives information that you have called up the corresponding subpage of our website. In addition, the data specified in § 3 of this declaration will be transmitted. This is regardless of whether Google provides a user account that you are logged in with or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles and must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the data protection statements of the provider. You can also obtain further information about your pertinent rights and privacy settings there: www.google.de/intl/de/policies/privacy. Google also processes your personal data in the United States and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.