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Home  ⁄  Privacy Notice

Privacy Notice

Privacy policy

In the following, we inform you about the processing of your personal data by us. Personal data in the sense of Art. 4 DSGVO is any information relating to an identified or identifiable natural person (such as name, address, telephone number, e-mail, invoices, bank details, etc., as well as your user behavior).

Content

1. Contact details
2. Lawfulness of the processing of personal data
3. Collection and storage of personal data and the nature and purpose of their
use
4. Storage period and data deletion
5. Transfer of data to third parties
6. Hosting
7. Cookies
8. Payment service providers
9. Credit rating information
10. Analysis services
11. Social media services
12. Other online services
13. Data subject rights
14. Right to object
15. Data security
16. Up-to-dateness and modification of this privacy policy



1. Contact details

This data protection information applies to data processing by the following responsible party:

Person responsible: Storck Bicycle GmbH
Address: Rudolfstr.1 , 65510 Idstein, Germany
Email: info@storck-bikes.com
Phone: +49 6126-9536-0
Fax: +49 6126-9536-111

Data Protection Officer:
Name of the data protection officer: Ralf Helbing
Address: Rudolfstr.1
Email: r.helbing@storck-bikes.com
Phone: +49 6126-9536-0



2. Legality of the processing of personal data

As a matter of principle, we collect and use personal data of our users only to the extent that this is necessary for the provision of a functional website as well as our contents and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception applies in those cases where it is not possible to obtain prior consent for factual reasons or where the processing of the data is permitted by legal regulations.
According to Article 6 of the General Data Protection Regulation (DSGVO), processing of personal data is lawful if one or more of the following points are met:

- you have given your express consent to the processing pursuant to Art. 6 (1) p. 1 lit. a DSGVO,
- the processing is necessary according to Art. 6 para. 1 p. 1 lit. b DSGVO for the processing of contractual relationships with you or for the implementation of pre-contractual measures, which take place upon your request,
- there is a legal obligation on our part for the processing pursuant to Art. 6 para. 1 p. 1 lit. c DSGVO,
- the processing is necessary to protect your vital interests or those of another natural person, Art. 6 para. 1 p. 1 lit. d DSGVO,
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, Art. 6 (1) p. 1 lit. e DSGVO,
- processing is necessary pursuant to Art. 6 (1) p. 1 lit. f DSGVO for the protection of our legitimate interests or those of a third party, unless your interests or fundamental rights and freedoms requiring the protection of personal data are overridden.



3. Collection and storage of personal data and the nature and purpose of their use

In the course of using our website, we may process personal data, such as contact data, usage data and communication data, from the users of our website (these may be customers, interested parties as well as visitors to our website).
This is done, among other things, for the purpose of providing a functioning online offer, communicating with the users of our website, processing contact requests or customer inquiries and for the purpose of contract performance. Furthermore, data may be collected and processed for marketing purposes.

In the following, we will inform you about the data that may be collected from you and the purpose for which it may be collected and processed.

When visiting the website
When you call up our website, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in a so-called log file. The following information may be collected without your intervention and stored until automated deletion:

- IP address of the requesting computer
- Date and time of access
- Content of the request (specific page)
- Name and URL of the accessed file
- Access status/HTTP status code
- Amount of data transferred in each case
- website from which the access was made (referrer URL)
- browser used and, if applicable, the operating system of your computer as well as the name of your access provider
- language and version of the browser software

The aforementioned data is processed by us - if collected - for the following purpose:

- Ensuring a smooth connection of the website,
- Ensuring a comfortable use of our website,
- evaluation of system security and stability, and
- for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the previously listed purposes for data collection. In no case do we use the collected data for the purpose of drawing conclusions about your person.
In addition, we may use cookies and online services when you visit our website. You will find more detailed explanations in this data protection declaration.

Contract initiation/fulfillment

We process such personal data that we receive in the course of pre-contractual inquiries as well as in the course of our business relationship. For example, the following personal data may be collected and processed by us in the process: Salutation, first name and surname, address, telephone number, e-mail address, IBAN / credit card number together with check digit (in each case only insofar as this is necessary for the processing of payments).
Furthermore, data may be passed on to third parties (see point 5 "Passing on data to third parties" in this data protection declaration).

The processing as well as storage of your transmitted data is based on Art. 6 para. 1 p. 1 lit. b DSGVO for the purpose of fulfilling a contract or carrying out pre-contractual measures. In other cases, we process and store your data by means of your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO as well as on the basis of our legitimate interest in processing the inquiry addressed to us pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO.


When registering for our newsletter

You have the option to register for our newsletter. For this purpose, we require your e-mail address and, if applicable, your name as voluntary information for the purpose of addressing you in the newsletter.
We work with the so-called double opt-in procedure. Accordingly, you will receive an e-mail from us after successful registration with the request to confirm your registration. By clicking on the activation link contained in the e-mail, you confirm that you are the owner of the e-mail address and wish to receive the newsletter. If you have given your express consent, we will use your e-mail address based on your consent in accordance with Art. 6 (1) p. 1 lit. a DSGVO to send you our newsletter with information about our offers at regular intervals.
If you do not confirm the activation link within three weeks, we will delete the e-mail address registered for the newsletter.
The data collected is only used to send the newsletter and to document your consent. When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as evidence in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorized person.
For the dispatch of our newsletter, we work together with a dispatch service provider. The data is usually transferred directly to servers of the shipping service provider, possibly in the USA, and stored there. The shipping service provider uses this data to send and statistically evaluate the newsletter on our behalf.

As part of a performance measurement, our newsletters contain so-called "web beacons" (small invisible graphics) to collect information. These are pixel-sized files that are retrieved from the servers of the dispatch service provider when the e-mails are opened. Thus, for example, it can be seen whether the e-mail has been opened. Technical data such as IP address, browser type or the time of retrieval are also recorded. This data is evaluated exclusively for the purpose of evaluating the reader behavior of our newsletter recipients, so that it is possible to adapt the content to the interests of the newsletter recipients. A separate revocation from the performance measurement is not possible. If you do not wish to have your success measured, please unsubscribe from the entire newsletter subscription.

The use of a dispatch service provider for newsletter dispatch as well as the measurement of success are based on our legitimate interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO in an efficient, user-friendly and secure newsletter system. An order processing agreement has been concluded pursuant to Art. 28 (3) p. 1 DSGVO.

You can unsubscribe from the newsletter at any time and revoke your consent with the consequence that the data stored for newsletter receipt will be deleted by us and you will no longer receive a newsletter from us. Data stored by us for other purposes will remain unaffected. You can declare the revocation by clicking on the unsubscribe link provided in every newsletter e-mail or by sending a message to the contact details provided in the imprint.

Shipping service provider:

CleverReach
The dispatch of our newsletter is carried out by the dispatch service provider CleverReach GmbH & Co. KG // CRASH-Building, Schafjückenweg 2, 26180 Rastede, Germany.
You can view CleverReach's privacy policy here:
https://www.cleverreach.com/de/datenschutz/



When using our contact form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. In doing so, it is necessary to provide a first and last name as well as a valid e-mail address so that we know who the inquiry is from and so that we can answer it. If necessary, the telephone number can be provided voluntarily.
The processing as well as storage of your transmitted data is based on Art. 6 para. 1 p. 1 lit. b DSGVO for the purpose of processing your request. Furthermore, we process your data by means of your consent according to Art. 6 para. 1 p. 1 lit. a DSGVO as well as on the basis of our legitimate interest in processing the inquiry directed to us according to Art. 6 para. 1 p. 1 lit. f DSGVO.


When creating a customer account

You have the option to register with us and create a customer account. The data required for this (such as name, address and e-mail) are marked accordingly and can be taken from the input mask. In the customer account, your personal data is stored for the purpose that you do not have to enter this data again when you visit our website later and place further orders, thus simplifying the ordering process. The customer account is access-protected by your self-chosen password.
You can delete your customer account at any time and revoke your consent with the consequence that we irrevocably delete the data stored in the customer account, provided that no legal retention periods are opposed. For this purpose, it is sufficient to send a message to the contact details provided in the imprint (also possible by e-mail).
The processing and storage of your transmitted data is based on Art. 6 para. 1 p. 1 lit. a DSGVO in the context of your previously given consent and on Art. 6 para. 1 p. 1 lit. b DSGVO in the context of contract performance.


4. Storage period and data deletion

As a matter of principle, we store personal data only until the purpose for which you entrusted us with the data has been fulfilled. After that, the data will be permanently deleted. However, if there are legal retention periods for the storage of personal data, we store it for as long as we are legally obliged to do so. Such obligations regularly result from legal obligations to provide evidence and to retain data, which are regulated, among other things, in the German Commercial Code and the German Fiscal Code, e.g. ten years for tax purposes. After expiry of the legal retention period, the data is permanently deleted.
Consent to the processing and storage of your personal data pursuant to Article 6 (1) sentence 1 a DSGVO may be revoked at any time, with the result that the data will be permanently deleted, provided that there are no statutory retention periods to the contrary.
Further rights, by which we can be prohibited from processing your personal data, result from Art. 21 para. 1 and para. 2 DSGVO. Information on the resulting right of objection can be found in this data protection declaration under section 14 "Right of objection".


5. Transfer of data to third parties

We will only share your personal data with third parties if:

- you have given your express consent to do so in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO,
- the disclosure is necessary under Art. 6 (1) p. 1 lit. f DSGVO to protect our legitimate interests or those of a third party, such as the exercise, defense or assertion of legal claims, unless your interests or fundamental rights and freedoms, which require the protection of personal data, override,
- in the event that a legal obligation exists for the disclosure pursuant to Art. 6 para. 1 p. 1 lit. c DSGVO,
- this is legally permissible and required according to Art. 6 para. 1 p. 1 lit. b DSGVO for the processing of contractual relationships with you, such as the transfer of address data to a transport company. Likewise, data may be passed on to a dropshipper who then ships the goods to you on our behalf. If goods are ordered by you to be shipped to an address other than yours, this is done on the basis of our legitimate interests pursuant to Art. 6 (1) p. 1 lit. f DSGVO in the proper performance of the contractual relationship, as well as
- according to Art. 6 para. 1 p. 1 lit. b DSGVO for the purpose of payment processing to the payment service provider commissioned with the payment processing and according to Art. 6 para. 1 p. 1 lit. f DSGVO in the context of our legitimate interests in being able to offer reliable and secure payment processes.

If necessary, an order processing agreement pursuant to Art. 28 para. 3 p. 1 DSGVO has been concluded with the service provider used.
In the event that personal data of the customer is processed in a third country (outside the EU), this is done within the framework of the previously given consent of the customer, within the framework of the fulfillment of the contract or due to legally existing obligations. The possible transfer takes place in compliance with the legal requirements. In particular, the regulations of Art. 44 to Art. 49 DSGVO apply here.



6. Hosting

This website is hosted by an external service provider. Personal data collected on this website is stored on the hoster's servers, possibly in the USA. This may include, but is not limited to, IP addresses, contact requests, communication data, contract data, contact details, website accesses and other data generated via a website.
Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data. An order processing agreement pursuant to Art. 28 (3) p. 1 DSGVO has been concluded with the hoster.
The hoster is used for the purpose of fulfilling contracts with our potential and existing customers in accordance with Art. 6 para. 1 lit. b DSGVO and in the interest of a secure, fast and effective provision of our online offer in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO.

Hoster: XODOX
We host our webshop at XODOX, a diesnt of XODOX GmbH, Außere Nürnbergerstr. 62, 91301 Forchheim, Germany.
For more information about XODOX's privacy policy, please visit:
https://www.xodox.de/datenschutz/



7. Cookies

We use cookies on our website. These are small files that are automatically created by your browser and stored on your end device (laptop, tablet, smartphone or similar) when you visit our website. Cookies do not cause any damage to your end device, do not contain viruses, Trojans or other malware. In the cookie, information is stored that arises in each case in connection with the specific end device used.

For the use of the website, absolutely necessary cookies are used, which guarantee a smooth function of the website and do not require consent. The use of these cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies. Here, a session ID is generated, which assigns the session to the user and is stored temporarily. Thus, several windows of our website can be opened and assigned to the same user, log-in data or the contents of the shopping cart are thus retained. Session cookies are deleted when the browser is closed.

Furthermore, we may use functional cookies. These cookies save the settings made during your last visit to the website, such as the language selection or internal bookmarks, so that these do not have to be selected again. Future visits to our website can thus be made more pleasant.

Furthermore, so-called performance cookies may be used. These contain information about how our website is used. For example, we can see how often and how long our website is visited and which subpages are visited. This allows us to see which areas of our website are of particular interest to the user. Performance cookies allow us to analyze your surfing behavior for the purpose of optimizing our online offering. Conclusions about you as a user are not possible.

Marketing cookies from third-party providers may be set on your terminal device. The purpose is, within the framework of online marketing, the analysis of user behavior across several websites over a longer period of time in order to place personalized advertising accordingly.

You can configure your browser settings according to your preferences and refuse to accept cookies. We would like to point out that you may then not be able to use all the functions of this website.

The use of cookies is either based on your consent according to Art. 6 para. 1 p. 1 lit. a DSGVO or within the framework of our legitimate interests in a functional website according to Art. 6 para. 1 p. 1 lit. f DSGVO.



8. Payment service provider

The processing of personal data by a payment service provider is carried out on the basis of Article 6 para. 1 p. 1 lit. b DSGVO for the purpose of contract processing and only to the extent necessary for this purpose and within the scope of our legitimate interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO to be able to offer you reliable and secure payment processes. The responsibility for the data protection compliant handling of the data collected and processed by the payment provider lies with the respective payment provider.


PayPal
When paying by means of a payment method provided by PayPal (direct debit, credit card, payment by installment or purchase on account), the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (in short "PayPal").
If you choose a payment method from PayPal, you will be redirected to the PayPal website. For the use of this service, PayPal collects, processes and stores transaction data, such as the amount paid, technical usage data and location data. PayPal reserves the right to conduct a credit check for the above-mentioned payment methods. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency.

For further information on data protection, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full




Credit card
When paying by credit card, we collect and process the necessary personal data, such as your name, the credit card number, the validity period of the credit card and the check digit, and pass them on to your credit card company for billing purposes.



9. Credit rating information

No credit rating information is obtained.



10. Analysis services

The tracking measures listed below and used by us are carried out on the basis of your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO or on the basis of our legitimate interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. With the tracking measures used, we want to ensure a demand-oriented design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. If necessary, an order processing agreement pursuant to Art. 28 (3) p. 1 DSGVO has been concluded with the service provider used. The responsibility for data protection-compliant operation is to be ensured by their respective providers.
You can prevent the storage of cookies by selecting the appropriate settings on your browser software. However, we point out that in this case not all functions of this website may be fully usable. Unless otherwise specified regarding the storage period, the data will be stored for a period of two years and then deleted.


Google Analytics

We use Google Analytics on our website. The company responsible is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Google Analytics uses so-called "cookies", (see section 7 "Cookies"). The information generated by the cookies about the use of this website is transmitted directly to Google servers, possibly in the USA, and stored there. We have activated IP anonymization on this website so that the IP address is truncated beforehand by Google within the member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
The storage period of the collected personal data is 14 months. The data will be deleted after the storage period has expired.

You can also prevent the collection of data generated by the cookie and related to the use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you do not agree with the display of advertisements, you can deactivate them: https://www.google.com/settings/ads/onweb

Further information on Google's privacy policy and usage notices is available at: https://policies.google.com/privacy


Use of remarketing or "similar target groups" function of Google Inc.

We use the functions of "Google Analytics Remarketing". The company responsible for the European region is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
The function enables us to present targeted personalized and interest-related advertisements to the user of the website based on his or her surfing behavior shown on our website when he or she visits websites belonging to the Google advertising network. For this purpose, Google stores so-called "cookies" in the user's browser (see section 7 "Cookies"). The information generated by the cookies about the use of this website is transmitted directly to Google servers, possibly in the USA, and stored there. Cookies make it possible to recognize the user when he visits websites belonging to the Google advertising network. These cookies are not used to identify a person, but only to identify the web browser.
We use the cross-device function for this purpose. Here, the advertising target groups created by Google Analytics Remarketing are linked to the cross-device functions of Google Ads and DoubleClick. If a user has given consent, Google links the web and browsing history with the user's Google account for this purpose. In this way, the corresponding advertisements can also be displayed on a user's other end devices, such as smartphone and tablet. The lifetime of the cookie is a maximum of 18 months.

You can also prevent the collection of data generated by the cookie and related to the use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you do not agree with the display of advertisements, you can deactivate them: https://www.google.com/settings/ads/onweb

Further information on Google's privacy policy and usage notices is available at: https://policies.google.com/privacy



Google Ads Conversion Tracking

Our website uses the advertising system "Google Ads" of Google LLC. The company responsible for the European region is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
Within the framework of Google Ads, we use conversion tracking. In this context, Google Ads sets a so-called "cookie" (see section 7 "Cookies") on your computer if you have accessed our website via a Google ad. The information generated by the cookies about the use of this website is transmitted directly to Google servers, possibly in the USA, and stored there. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain pages of ours and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page.
Each Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers' websites. The information collected using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. Ads clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

You can also prevent the collection of data generated by the cookie and related to the use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you do not agree with the display of advertisements, you can deactivate them: https://www.google.com/settings/ads/onweb

Further information on Google's privacy policy and usage notices is available at: https://policies.google.com/privacy




Microsoft Advertising

Our website uses the Microsoft Advertising system of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
As part of the use of Microsoft Advertising, we have integrated a conversion tracking tag, the Universal Event Tracking Tag (UET) for universal event tracking. If you have accessed our website via a Microsoft ad, Microsoft Ads will set a so-called "cookie" (see "Cookies" in this privacy policy) on your computer. The information generated by the cookies (possibly also your IP address) about the use of this website is transmitted directly to Microsoft servers, possibly in the USA, and stored there. These cookies lose their validity after 180 days and are not used for personal identification. By including the UET tag, we can track the activities of our users on our website. For example, it is possible for us to track how many users have clicked on our ad, what they click on our website or how long users stay on our website. However, we do not receive any information with which users can be personally identified. Microsoft uses the data, among other things, to optimize its products and the advertising offer for users. If you have a Microsoft account, Microsoft may link the collected data to your account.

If you do not agree with the display of advertisements by Microsoft, you can deactivate them: https://account.microsoft.com/privacy/ad-settings/signedout

For more information on Microsoft's privacy policy and usage notices, please visit: https://privacy.microsoft.com/de-de/privacystatement




Hotjar

We use an analytics service on our website provided by Hotjar Ltd, Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian's STJ 3141 Malta.

This allows us to get a better understanding of our users' experiences (e.g. how much time users spend on which pages, which links they click, what they like and dislike, etc.) for the purpose of tailoring our services to our users' feedback. Hotjar works with cookies and other technologies to collect data about our users' behavior and about their devices, in particular IP address of the device (collected and stored only in anonymized form during your website use), screen size, device type (unique device identifiers), information about the browser used, location (country only), preferred language for viewing our website. Hotjar stores this information on our behalf in a pseudonymized user profile.

You can object to the creation of user profiles, the storage of data about your use of our site by Hotjar and the use of tracking cookies by Hotjar on other websites at any time via the following link: https://www.hotjar.com/opt-out

For more information on Hotjar's data protection policies, please visit: https://www.hotjar.com/legal/policies/privacy/



Facebook Pixel, Custom Audiences and Facebook Conversion

We use the so-called Facebook pixel on our websites, an analysis tool of the social network Facebook, which is operated by Meta Platforms Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or - if you are based in the EU - Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

The Facebook pixel tracks user behavior on our website by means of so-called events. A pixel event is additional information that adds details to the information sent to Facebook. Events allow Facebook to inform what action (e.g. purchase, registration, lead, search, etc.) was taken on our site. The pixel is used on our site in standard mode (first party cookie).

Details on how the Facebook pixel works can be found in Facebook's help section at:
https://www.facebook.com/business/help/651294705016616

In the event of previously granted consent, we can transmit information of our customers to Facebook within the scope of so-called "Custom Audiences", so that it is possible for Facebook, based on the information received, to assign visitors to our online offer to a specific target group and then to display correspondingly tailored advertising for them (so-called "Facebook Ads"). In this way, advertising - even across devices - is only displayed to those users who have also shown interest in our products. Furthermore, we can see whether customers have been redirected from a Facebook advertising page to our site and have performed certain actions (so-called conversions), such as the purchase of a certain product. Thus, based on the conversions, we can evaluate the effectiveness of the advertisements for statistical purposes.

Personal data of the user is collected as part of the extended data matching and forwarded to Facebook servers, possibly in the USA. Facebook may link the data to the user's Facebook account if the user is registered with Facebook. Even without registration with Facebook, it is possible that Facebook processes and stores data (including your IP address).

You can object to the collection by Facebook pixel and a use of your data for the display of Facebook ads. You can also determine your advertising preferences, i.e. which specific types of advertisements should be displayed to you within Facebook: https://www.facebook.com/settings?tab=ads.

For more information on Facebook's data policy, please visit:
https://www.facebook.com/about/privacy/



11. Social media services

We do not use any social media services.




12. Other online services

On our websites, we make use of online services and advertising tools of the companies listed below on the basis of your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO or within the scope of our legitimate interest in optimal marketing of our offer pursuant to Art. 6 (1) p. 1 lit. f DSGVO. If necessary, an order processing agreement pursuant to Art. 28 (3) p. 1 DSGVO has been concluded with the service provider used. The responsibility for data protection-compliant operation is to be ensured by their respective providers.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.



Google Tag Manager

We use the Google Tag Manager on our website. The company responsible for the European region is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
This is a tag management system that does not collect or store any data itself. Via the Google Tag Manager, other tools are integrated into the website, which in turn store and process data. These tools are categorized and controlled via the cookie banner.
You can object to the collection and storage of data in the cookie banner, in which case all tools controlled via the Google Tag Manager will be switched off. Information about the Google Tag Manager is available at: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

For information about Google's privacy policy, please visit: https://policies.google.com/privacy



Google Maps
On this website maps of the service "Google Maps". The company responsible for the European area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
By using "Google Maps", we can provide you with information about locations or provide directions and thus make our offer customer-friendly. The data processed may include IP addresses and location data unless consent has been withheld accordingly.

In addition, you can prevent the collection of data generated by the cookie and related to the use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you do not agree with the display of advertisements, you can deactivate them: https://www.google.com/settings/ads/onweb

Further information on Google's privacy policy and usage notices can be found at: https://www.google.com/policies/privacy/




Google reCAPTCHA

On this website, the function "reCAPTCHA" is integrated for the recognition of bots (e.g. when entering data in online forms such as the contact form). The company responsible for the European area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
A Captcha service is an automatic Turing test that is intended to ensure that an action on the Internet is performed by a human and not by a bot. Among the processed data, IP addresses and possibly other data required by Google for the reCAPTCHA service may also be forwarded to Google servers in the USA.

In addition, you can prevent the collection of data generated by the cookie and related to the use of the website (including IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you do not agree with the display of advertisements, you can deactivate them: https://www.google.com/settings/ads/onweb

Further information on Google's privacy policy and usage notices can be found at: https://www.google.com/policies/privacy/



YouTube
We integrate online offers (idR videos) of the platform "YouTube" of the provider Google LLC on our website. Responsible for the European area is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The operator of the pages is Youtube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
We have activated the "extended data protection mode" function of Youtube. If you call up a page of ours on which a Youtube video is embedded, according to Youtube no connection is yet established to the servers of Youtube. However, by calling up a page of ours on which a Youtube video is embedded, a connection to the Google network "double-click", an advertising tool of the provider Google, may be established, which may trigger further data processing operations without our influence.
If you click on a YouTube video on our site, data (including your IP address) is transmitted directly to Google servers, possibly in the USA, and stored there. Google may store so-called cookies (see section 7 "Cookies") to evaluate your user behavior on your terminal device and assign this data to your user account if you are logged in to a Google service. If you do not want Google or Youtube to assign the data collected via our site to your user account, you must log out of the Google services before visiting our pages.
Google or Youtube may use this information, among other things, for the purpose of collecting video statistics and improving the user experience. We would like to point out that we have no knowledge of the content of the transmitted data or its use by Google or Youtube.

For more information about Google's privacy policy, please visit:
https://policies.google.com/privacy




Rating tool

You have the possibility to give a rating about our service and the products purchased from us. Thus, you can rate the transaction after the conclusion of the contract and comment on it if necessary. For this purpose, we work together with a third-party provider. This may result in the transmission of personal data, such as name, e-mail address, invoice number and the rating. It may also come to a transfer of e.g. the IP address. The use of a rating system is for the purpose of optimizing our service and gaining customer confidence.
In order to make you aware of this possibility, you may be contacted by us or by the provider in the interest of a serious evaluation in the course of the purchase transaction - provided that you have given your prior consent.
The storage period is the responsibility of the respective provider.

Provider:

Geprüfter Webshop
We use the rating tool of Tisko Consulting GmbH, Hertzstr. 15 , 53881 Euskirchen, Germany.
Further information about data protection at Tisko Consulting GmbH is available at:
https://www.gepruefter-webshop.de/datenschutz/


Seal of approval Geprüfter Webshop

The "Geprüfter Webshop" seal is integrated on our website. The seal and the services advertised with it are an offer of Tisko Consulting GmbH, Asbacher Straße 49, 53545 Linz am Rhein. When the seal is called up, the web server automatically saves a so-called server log file, which contains, for example, your IP address, the date and time of the call-up, the volume of data transferred and the requesting provider (access data) and documents the call-up. This access data is not evaluated and is automatically deleted at the latest 30 days after the end of your visit to the site.

Further information about the data protection of Tisko Consulting GmbH can be found at:
https://www.gepruefter-webshop.de/datenschutz/




13. Data subject rights

You have the right

- In accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected from us, and the existence of automated decision-making, including profiling, and, if applicable, meaningful information about its details;

- pursuant to Art. 16 DSGVO, to request the correction of incorrect or incomplete personal data stored by us without undue delay;

- pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;

- pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;

- pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller;

- in accordance with Art. 7 (3) DSGVO, to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future;

- complain to a supervisory authority in accordance with Art. 77 DSGVO if you believe that the processing of your personal data has been carried out unlawfully. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose.



14. Right to object

INSOFAR AS YOUR PERSONAL DATA IS PROCESSED ON THE BASIS OF OUR LEGITIMATE INTERESTS PURSUANT TO ART. 6 ABS. 1 S. 1 LIT. F DSGVO, YOU HAVE THE RIGHT TO OBJECT PURSUANT TO ART. 21 ABS. 1 DSGVO AGAINST THE PROCESSING OF YOUR PERSONAL DATA, PROVIDED THAT THERE ARE GROUNDS FOR DOING SO WHICH ARISE FROM YOUR PARTICULAR SITUATION. AS A RESULT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS.
YOU MAY ALSO OBJECT PURSUANT TO. ART. 21 ABS. 2 DSGVO AGAINST THE PROCESSING OF PERSONAL DATA BY US, WHICH IS CARRIED OUT IN ACCORDANCE WITH ART. 6 ABS. 1 S. 1 LIT. F DSGVO FOR THE PURPOSE OF DIRECT MARKETING, WITH THE CONSEQUENCE THAT WE NO LONGER PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING.
IF YOU WOULD LIKE TO EXERCISE YOUR RIGHT OF REVOCATION OR OBJECTION, SIMPLY SEND AN E-MAIL TO THE E-MAIL ADDRESS STATED IN THE IMPRINT.




15. Data security

Within the website visit, we use the widespread SSL procedure (Secure Socket Layer) in connection with the highest encryption level supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is encrypted by the closed key or lock symbol in the lower status bar of your browser.

We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.



16. Up-to-dateness and modification of this privacy policy

This data protection declaration is currently valid.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can access and print out the current data protection declaration at any time on this website.


© 2024 Storck Bicycle GmbH